Signing in & security

Signing in

To sign in:

• Enter your user ID — the email address or phone number you used at signup.

• Enter your password.

• Tap Continue.

If you've enabled Face ID or Fingerprint on your device, you can sign in that way instead.

Signing up for the first time

To create a new weFi account:

• Tap Sign Up on the sign-in screen.

• Enter a user ID — an email address or a phone number — and tap Continue.

• Enter a password, re-enter it to confirm, and tap Sign Up.

Your password must have at least 8 characters and include an uppercase letter, a lowercase letter, a number, and a symbol.

Face ID or Fingerprint

To sign in with Face ID or Fingerprint, select the option in your profile settings and follow the prompts on your device.

You can turn either off at any time from the same settings screen.

Forgot your password

If you forget your password:

• On the sign-in screen, tap Forgot Password.

• Enter the email or phone number associated with your account.

• weFi sends a one-time passcode (OTP) to that address or number.

• Enter the OTP, choose a new password, and tap Reset Password.

If the OTP doesn't arrive within a couple of minutes, check spam, or try again.

Logging out

To log out:

• Tap your profile icon.

• Select Log out.

Closing the app doesn't sign you out — you stay signed in until you explicitly log out, or your session expires.

How weFi protects your data

weFi uses bank-level encryption. All personal information is encrypted end-to-end, both at rest in our storage and in transit between your device and our servers.

Sensitive fields are masked in the app — only you can unmask them. weFi does not sell your personal information.